Privacy Policy

Last Updated: August 12, 2026

Skynet Worldwide Express Uganda Limited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our CRM platform, mobile apps, websites, and related services.

1. Information We Collect

Personal Information: Name, email, phone, address.
Client & Shipment Information: Tracking numbers, delivery notes, parcel details, POD.
Account Details: Login email, usernames, profile information.
Technical Data: Device details, IP address, browser type, login timestamps.
Communication Data: Emails, messages, support requests.

2. How We Use Your Information

To manage shipments, deliveries, and customer records
To communicate updates and notifications
To improve CRM performance and user experience
To verify identity and secure your account
To comply with legal and operational requirements

3. Information Sharing

We do not sell or trade your personal data. Information may only be shared with:

Trusted service providers (SMS gateways, email services, hosting)
Payment providers and financial institutions
Authorized internal staff for operations
Law enforcement when required by law

4. Data Security

We use encryption, secure hosting, access control, and backups to safeguard your information.

5. Cookies

Cookies help maintain sessions and improve functionality. You may disable them, but some features may stop working.

6. Your Rights

Access your personal data
Correct inaccurate information
Request deletion (where possible)
Request limited processing

7. Data Retention

We keep your data only as long as needed for business and legal compliance.

8. Third-Party Websites

Our system may link to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 16.

10. Policy Updates

We may update this Policy. Changes will appear on this page with a new “Last Updated” date.

11. Contact Us

For more information, contact us:
Email: info@skynet.co.ug
Phone: +256 200 907431